Alternative ID verification for Indigenous persons 

If you are a member of Indigenous Australian and/or Torres Strait Islander heritage and are unable to meet the current NQ Super identification requirements, you may be able to use our Indigenous Persons Identity Form to help verify your identity. For more information about this form, please call us on 1300 11 30 30.

Translating and Interpreting Services

 NQ Super can work with an interpreter from Translating and Interpreting Services (TIS). The Translating and Interpreting Service is an interpreting service provided by the Department of Home Affairs for people with limited English proficiency and for agencies and businesses that need to communicate with their non-English speaking clients. To ask for an interpreter, call us on 1300 11 30 30. To find out more about Translating and Interpreting Services, visit Translating and Interpreting Service (TIS National).

National Relay Service

NQ Super welcomes calls through the National Relay Service if you are deaf, hard of hearing and/or have a speech impairment. Choose your access option (by clicking here) and provide our phone number 1300 11 30 30 when asked by the relay officer.